They are the uh-oh's of teleseminars and need to be avoided at all costs if you wish to host a successful teleseminar.
Here we discuss some of the mistakes that you should avoid when you begin a teleseminar in order to get it right!
Use the Right Kind of Telephone
It may be tempting to you a cell phone or a cordless phone but for the purposes of optimum sound quality, refrain from doing so. The sound on these kinds of phones for teleseminars is often very poor and not terribly reliable. Static on the line is common and the sound can fade in just as easily as it fades out. You don't want to lose any listeners because of this.
What you want is your voice to come through loud and clear. This is also important for the recording that is made of the teleseminar. You don't want your voice to sound muffled and to sound like you are speaking through a tube or through a thick fog!
If there are times when a cordless or cell phone is all you have to work with then inform your audience of this upfront and apologize to them. Offer to repeat what you say throughout the teleseminar if necessary. This will allow your audience to be more understanding from the start.
Speaking of phones, do not leave call waiting on or the entry beep when the teleseminar is getting underway. Why not? It is very unprofessional not to mention rude and for many people, disruptive and irritating. Just don't do it!
Start on Time
Punctuality is very important for a teleseminar. If the invitations state that it starts at a certain time then make it so. If you start late then you inconvenience your audience and you also appear unprepared, unorganized and yet again we must use the word- unprofessional. The participants also have busy lives and have scheduled the time for the teleseminar into their day. Don't keep them waiting!
If you start late then you may have audience members calling in late and some people may have to leave early because you started late. In fact you are best off to call in early yourself to ensure that there are no problems with the bridge line or any other issues that need to be resolved.
Call in approximately 10 to 20 minutes before the teleseminar is scheduled to begin and just remain muted as you go about verifying that all of the equipment is in proper working order.
Be Prepared with Printouts
If there are printouts that are necessary for the teleseminar then make sure you let participants know from the beginning. If everyone does not have them in front of them then this will provide them with the opportunity to download them before the teleseminar gets underway.
These include such things as action guides, checklists, executive summaries etc. Make sure that you tell participants when you are referring to any of the printouts. The more straightforward the handouts or printouts are, the better.